Policies and Procedures

ARBI Privacy Policy 

Our Promise: ARBI is committed to protecting the privacy of the personal information of its employees, donors, families, volunteers and stakeholders.

Our Practices: ARBI does not sell, trade, or loan personal information to any other organization. We collect and use personal information only for the following purposes: (a) to follow-up with ARBI supporters (such as through delivering our newsletters or sending invitations to ARBI events); (b) to generate statistics for our internal use; and (c) to process and recognize donations. Personal information gathered by ARBI is kept in confidence. Our directors, employees and volunteers are authorized to access personal information based only on their need to deal with the information for the above reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purposes for which it was gathered. We also take measures to ensure the integrity of this information is maintained.

Website and E- Commerce: ARBI does not automatically gather any personal information from website visitors, such as names, phone numbers, street addresses, or e-mail addresses during visits to this site. This information is only obtained if supplied voluntarily, through online registration or e-mail. This site does monitor traffic to count the number of visits but it does not identify individual users. We use password protocols and encryption software to protect personal and other information we receive when donations are made online.

Association for the Rehabilitation of the Brain Injured has engaged Frontstream as its online fundraising software provider. Your privacy is important to Artez. Artez collects the data you submit through this Internet-based tool (personal information, answers to survey questions, donor data, etc.) and distributes it to Association for the Rehabilitation of the Brain Injured. Association for the Rehabilitation of the Brain Injured owns this data. Frontstream does not sell any personal information that it collects. To view Frontstream's detailed privacy policy, please click here.

Return and Refund Policy

We are a registered charity and your donations are important to us. Funds received are put to immediate use in connection with ARBI's operations. As a result, ARBI is unable to, and does not, refund donations.