Your Opportunity 

Reporting to the Director of Operations, People & Culture, the Executive Operations Assistant provides administrative and coordination support to the Executive Director and Leadership Team to ensure smooth organizational operations and strong internal processes. This role supports internal governance and documentation processes, including preparing materials and maintaining records related to leadership and organizational oversight. The position also supports People & Culture documentation, internal coordination, executive administration, and organizational communication, helping to ensure accuracy, organization, confidentiality, and efficiency across the Association for the Rehabilitation of the Brain Injured (ARBI). 

This position provides the opportunity to: 

• Support executive leadership in advancing ARBI’s mission and organizational priorities. 

• Contribute to effective governance through Board, committee, leadership, and governance-related meeting administration. 

• Support recruitment, onboarding, employee documentation, and People & Culture initiatives that contribute to a positive employee experience. 

• Maintain accurate, accessible, and well-organized organizational documentation and resources. 

• Assist with ACDS accreditation, quality improvement initiatives, and other corporate priorities. 

• Contribute to efficient day-to-day operations through executive, organizational, and administrative coordination. 

• Work within a collaborative, mission-driven organization committed to improving the lives of adults living with acquired brain injury. 

 

What you bring: 

The ideal candidate is a highly organized, approachable, and service-oriented professional who enjoys supporting others, coordinating administrative processes, and creating systems that help an organization operate effectively. 

You are someone who thrives in a collaborative environment, manages competing priorities with confidence, and takes pride in producing accurate and high-quality work. You demonstrate professionalism, discretion, and strong interpersonal skills when supporting leaders, employees, candidates, Board members, and external stakeholders. 

You are comfortable working independently while collaborating with others, anticipate administrative needs, and approach your work with sound judgment, accountability, and a commitment to ARBI’s mission and values. 

 

Key responsibility areas: 

1. People & Culture Support – 30%

Responsible for supporting recruitment, onboarding, employee documentation, and administrative processes that contribute to effective People & Culture operations and a positive employee experience. 

• Support recruitment activities, including posting vacancies, receiving and pre-screening applications, scheduling interviews, and coordinating communication with candidates and hiring managers. 

• Serve as a primary administrative contact for candidates, providing a professional, responsive, and welcoming candidate experience. 

• Prepare employment offers, agreements, onboarding documentation, and employment-related correspondence under the direction of the Director, Operations, People & Culture. 

• Coordinate pre-employment requirements, including reference checks, Police Information Checks, credential verification, and required employment documentation. 

• Coordinate employee onboarding and offboarding activities while maintaining accurate, confidential personnel records and HR documentation. 

• Support staff engagement, training, recognition activities, compliance tracking, and other People & Culture initiatives. 

 

2. Governance Administration – 30%

Responsible for supporting effective governance through the coordination of Board, committee, leadership, and governance-related administration and documentation. 

• Coordinate logistics for Board, Board Committee, Leadership Team, and other governance-related meetings as directed by the Executive Director. 

• Prepare, distribute, and maintain agendas, meeting packages, reports, resolutions, and supporting governance documentation. 

• Record, format, distribute, and archive meeting minutes, ensuring accurate documentation of decisions and action items. 

• Maintain Board files, governance records, corporate documents, policies, and meeting archives in accordance with organizational and legislative requirements. 

• Coordinate Board onboarding, governance communications, annual governance processes, and related administrative follow-up. 

• Support timely and accurate documentation and follow-up related to governance decisions and activities. 

 

3. Executive & Leadership Coordination – 25%

Responsible for providing day-to-day administrative support to the Executive Director and Leadership Team and assisting with organizational priorities and initiatives. 

• Provide day-to-day administrative support to the Executive Director and Leadership Team, including calendar management, meeting coordination, and correspondence. 

• Assist with preparing reports, presentations, briefing materials, and other leadership documentation. 

• Track leadership action items and provide administrative follow-up to support organizational priorities. 

• Provide billing and other administrative support as directed. 

• Assist with planning, documentation, evidence collection, and administrative coordination for ACDS accreditation, quality improvement initiatives, and other corporate priorities. 

• Coordinate special projects and organizational initiatives and perform other related duties as assigned. 

 

4. Organizational Documentation & Coordination – 15%

Responsible for maintaining organizational resources and providing administrative coordination that supports consistency, accessibility, and operational efficiency across ARBI. 

• Maintain organizational templates, policies, shared files, and administrative resources to support consistency and operational efficiency. 

• Organize and maintain organizational documentation to ensure information is accurate, accessible, and current. 

• Support document management and administrative processes across the organization. 

• Provide backup support to front office staff as required. 

• Assist with general organizational coordination and administrative activities as needed. 

 

Qualifications:  

• Diploma or certificate in office administration, business administration, human resources, or a related field, or an equivalent combination of education and experience. 

• Minimum of 2 years of experience in an administrative, executive support, or human resources support role. 

• Experience coordinating recruitment, onboarding, or HR administrative processes is an asset. 

• Experience supporting senior leaders, boards of directors, or nonprofit organizations is an asset. 

• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines. 

• Excellent written and verbal communication skills, including the ability to prepare professional documents and meeting minutes. 

• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism. 

• Proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, and Teams, and the ability to learn new systems quickly. 

• Strong attention to detail, sound judgment, and the ability to work independently while collaborating effectively with others. 

• Successful completion of a Police Information Check and Vulnerable Sector Check as a condition of employment. 

 

Application Deadline:   

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis. 

Please forward cover letter and resume to: 

Kim Anthony 

Interim Executive Director 

E-mail: careers@arbi.ca 

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

Your Opportunity

 Reporting to the Executive Director, the Operations Manager is responsible for providing strategic leadership and oversight of ARBI’s administrative operations, including finance, human resources, facilities, information technology, governance support, and the management of key external service providers and contracts. As a key member of the leadership team, this position ensures the organization’s operational systems, people, and resources are effectively aligned to support ARBI’s mission and strategic priorities.

The Operations Manager works collaboratively across the organization to strengthen operational excellence, ensure regulatory compliance, support organizational growth, and create an environment where staff can thrive while delivering high-quality services to clients and families.

 

This is an excellent opportunity for an experienced operations professional who enjoys balancing strategic thinking with hands-on leadership in a mission-driven nonprofit organization.

 

This role offers the opportunity to:

• Lead the operational functions that support ARBI’s mission and strategic goals.
• Work collaboratively within a mission-driven leadership team.
• Drive organizational excellence across finance, human resources, facilities, and governance.
• Strengthen systems, processes, and organizational sustainability.

What you bring:

 The ideal candidate is a collaborative and approachable leader who enjoys building strong relationships while maintaining high operational standards.

You are organized, adaptable, and confident managing multiple priorities in a dynamic environment. You are equally comfortable working with financial reports, HR processes, governance responsibilities, and day-to-day operational challenges.

 

Key attributes include:

• A commitment to ARBI’s mission, vision, and values
• Strong leadership and people management skills
• Excellent organizational, analytical, and problem-solving abilities
• Sound judgment and the ability to manage confidential information with professionalism
• Strong interpersonal and communication skills with the ability to collaborate across all levels of the organization
• The ability to prioritize competing demands while maintaining attention to detail
• A proactive mindset focused on continuous improvement and operational excellence
• A compassionate, respectful, and team-oriented approach to leadership

 Key responsibility areas:

1. Finance Operations – 40%

 Responsible for overseeing ARBI’s financial operations, ensuring accurate financial reporting, regulatory compliance, and effective stewardship of organizational resources.

• Lead budgeting, financial monitoring, and cash flow reporting
• Oversee accounts payable, accounts receivable, bank reconciliations, and month-end processes
• Manage grants, donations, restricted funding, and charitable receipting
• Coordinate the annual audit and collaborate with external accounting partners
• Ensure compliance with CRA, AGLC, GST, and Society reporting requirements

2. Human Resources – 30%

 Responsible for leading ARBI’s human resources functions, supporting employee engagement, and ensuring compliance with employment legislation and organizational policies.

• Oversee payroll, benefits administration, and HR policies
• Support recruitment, onboarding, performance management, and employee relations
• Oversee employee records in FolksHR, including onboarding, offboarding, and absence tracking.
• Coordinate staff professional development and employee engagement initiatives
• Administer WCB claims and monitor HR metrics to support organizational planning

3. Facility & Information Technology Management – 20%

 Responsible for ensuring ARBI’s facilities, technology, and operational systems effectively support service delivery and organizational continuity.

• Coordinate facility maintenance and vendor relationships
• Liaise with external IT providers to maintain secure and reliable technology systems
• Oversee office equipment, technology assets, and operational resources
• Maintain ARBI’s Business Continuity Plan and Risk Management Framework
• Lead operational improvement initiatives and special projects

4. Board & Governance Support – 10%

 Responsible for supporting effective organizational governance and Board operations.

• Support the Executive Director with Board and Committee administration
• Prepare meeting materials, agendas, and minutes
• Maintain governance records, policies, and bylaws
• Coordinate Board calendars, Annual General Meeting planning, and regulatory filings

Qualifications:

• Post-secondary education in Business Administration, Nonprofit Management, Accounting, or a related field is preferred. An equivalent combination of education and experience will be considered.
• Minimum five (5) years of progressive office or operations management experience, including human resources responsibilities.
• Minimum two (2) years of financial management experience is required
• Minimum three (3) years of leadership or supervisory experience with demonstrated success leading teams and fostering a collaborative workplace culture.
• Experience working within a nonprofit organization is considered an asset.
• Experience supporting a Board of Directors and governance processes is considered an asset.
• Proficiency with Sage 50 (Simply Accounting), Microsoft Office Suite (particularly Excel), CRM systems, and client billing software.
• Strong organizational, communication, analytical, and decision-making skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Successful completion of a Police Information Check and Vulnerable Sector Check as a condition of employment.

 

Application Deadline:

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis.

Please forward cover letter and resume to:

 

Aubrey Soulliere

E-mail: careers@arbi.ca

ARBI

311 Cedar Crescent SW

Calgary, AB T3C 3A4

Website:  www.arbi.ca

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are seeking a motivated and compassionate individual with excellent interpersonal skills and 2+ years of neuro-rehabilitation experience to join our dynamic, multi-disciplinary team at a unique, community-based rehabilitation program serving adults with moderate to severe acquired brain injury and stroke.  

Reporting to the Team Lead, Clinical Rehabilitation, the successful candidate will work closely with a collaborative team of therapists, assistants, volunteers, and support staff, as well as the Interim Program Manager. 

ROLE & RESPONSIBILITIES 

• Implement client programs developed by Physiotherapists, Occupational Therapists, and Speech-Language Pathologists 

• Facilitate and/or support group rehabilitation sessions, both in-person and virtually 

• Provide training and ongoing support to volunteers, including summer students and support workers 

• Ensure a safe and positive environment for both clients and volunteers 

• Organize and coordinate caseloads, including client planning meetings, training, appointments, and maintaining an accurate scheduling calendar 

• Liaise with therapists, the Team Lead, Clinical Rehabilitation, and the Director, Community Rehabilitation and Wellness Programs to discuss client progress and address any concerns 

• Report any safety concerns involving clients or equipment to the Team Lead, Clinical Rehabilitation, and/or the Director, Community Rehabilitation and Wellness Programs 

• Perform basic administrative tasks such as responding to client calls or emails, entering chart notes, and completing other tasks as assigned by the Team Lead, Clinical Rehabilitation 

• Advocate for individuals with brain injuries and support ARBI’s mission by promoting awareness and education within the community and healthcare settings 

QUALIFICATIONS & EXPERIENCE 

• Diploma or Degree in a rehabilitation-related field (e.g., Therapy Assistant) required 

• Minimum 2 years’ experience in neuro-rehabilitation strongly preferred 

• Current CPR and First Aid certification 

• Proficient with technology used for virtual rehab sessions, scheduling, documentation, and team communication (e.g., Microsoft 365, video platforms, charting systems) 

• Strong organizational skills with the ability to manage multiple client needs, schedules, and communication streams 

• Excellent interpersonal and communication skills to support clients, families, and interdisciplinary team members 

• Ability to work independently while incorporating direction and feedback from the clinical team 

• Understanding of professional boundaries and commitment to client confidentiality 

• Flexible, positive, and collaborative approach to supporting a client-focused rehabilitation environment 

• Ability to provide a current Police Information Check with Vulnerable Sector Search 

  

APPLY
 

Please submit your application to careers@arbi.ca  

 Subject Line: Indicate the role e.g., Application – Rehab Assistant 

 Application Deadline: This posting will remain open until a suitable candidate is selected. Early applications are encouraged. 

Your Opportunity 

Reporting to the Program Manager, the Physiotherapist plays a key role in the delivery of ARBI’s neurorehabilitation programming. 

Working closely with an interdisciplinary team, the Physiotherapist provides direct client care through functional assessments, goal-based treatment planning, and implementation of individual and group treatment sessions. The Physiotherapist contributes to the ongoing development and continuous improvement of clinical rehabilitation programming, with a focus on high-quality, client-centered care. 

 

This role provides the opportunity to: 

• Make a meaningful difference in the lives of individuals living with acquired brain injury. 

• Provide direct, impact-driven neurorehabilitation through individualized and group treatment plans. 

• Work within a collaborative, interdisciplinary, and mission-driven team. 

• Mentor and guide Rehabilitation Assistants, volunteers, and practicum students in a supportive environment. 

• Contribute to applied research, quality improvement, and evidence-informed rehabilitation best practices. 

 

What you bring: 

The ideal candidate is a collaborative and compassionate clinical leader who is passionate about supporting individuals with acquired brain injuries in achieving functional goals and participating fully in community life. You are committed to person-centered practice, blending clinical excellence with mentorship and guidance. 

You thrive in a dynamic environment, balancing direct clinical care with leadership and supervisory responsibilities. You are confident leading a team, collaborating across disciplines, and ensuring the effective and safe delivery of ARBI programs. You demonstrate professionalism, sound clinical judgment, and a strong dedication to high-quality care. 

Key attributes include: 

• Strong clinical leadership, mentoring, and supervision skills. 

• Excellent interpersonal, communication, and interdisciplinary collaboration skills. 

• Compassion and respect when supporting individuals with acquired brain injury. 

• Ability to conduct comprehensive functional assessments and design tailored rehabilitation plans. 

• Strong organizational, planning, and time-management skills. 

• Ability to adapt care approaches to meet diverse client needs. 

• Commitment to continuous quality improvement and evidence-informed best practices. 

• Passion for ARBI’s mission and client-centered philosophy. 

 

Key responsibility areas: 

1. Program Delivery & Client Engagement – 70%

• Conduct client-centered functional assessments, including standardized testing aligned with ARBI protocols. 

• Provide direct treatment to clients with neurological conditions and develop individualized rehabilitation plans. 

• Deliver meaningful one-to-one and group-based rehabilitation sessions, both in-person and in community-based settings. 

• Collaborate with ARBI’s interdisciplinary team, including Occupational Therapists, Speech-Language Pathologists, Psychologists, Recreation Therapists, and Social Worker, to support holistic care. 

• Design structured rehabilitation programs for implementation by Rehabilitation Assistants, volunteers, or caregivers under supervision. 

• Liaise with families and external care providers to support client progress and facilitate discharge planning or transitions. 

• Track attendance, participation, and goal-related progress, maintaining accurate documentation per ARBI standards. 

• Participate in client reviews, case conferences, and interdisciplinary team discussions to support coordinated service delivery. 

 

2. Supervision, Program Operations & Administration – 30%

• Train, mentor, and supervise volunteers, practicum students, and caregivers involved in client care and program delivery. 

• Support and contribute to applied research or quality improvement projects related to client care and rehabilitation best practices. 

• Advocate for individuals with brain injuries and promote ARBI’s mission by supporting awareness and education in the community and healthcare settings. 

 

Qualifications:  

• Bachelor’s or Master’s degree in Physiotherapy. 

• Active registration with the College of Physiotherapists of Alberta. 

• Minimum 3 years of experience in neurorehabilitation or a related field. 

• Demonstrated experience or strong aptitude for supervision, mentorship, or team guidance. 

• Valid CPR and Emergency First Aid certification. 

• Strong communication and interpersonal skills, with the ability to adapt care approaches to diverse client needs. 

• Demonstrated ability to collaborate effectively in an interdisciplinary team environment. 

• Passion for supporting individuals with acquired brain injuries in achieving functional goals and fully participating in community life. 

 

Application Deadline:   

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis. 

Please forward cover letter and resume to: 

E-mail: careers@arbi.ca 

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.